📱 Social media escalation
All accounts →Public posts with your order reference + screenshot get faster responses than in-app tickets. Tag multiple accounts at once for best results.
Part A: Escalation Ladder
Executives who respond to reputational and regulatory pressure
No executive data yet for Ghana. Be the first to contribute.
Part B: Financial Dispute Routes
Payment processors and how to dispute charges directly
MTN MoMo is the primary payment method for Uber Eats Ghana. Call MTN on 0244300000 or dial *170# to raise a merchant dispute. Provide the transaction reference number.
If you paid via Vodafone Cash or AirtelTigo Money, contact your provider directly to initiate a merchant refund dispute.
Part C: Regulatory Authorities
Official bodies that can investigate, fine, and compel refunds
File consumer complaints with the GSA Consumer Protection Division. The Commission on Human Rights (CHRAJ) can also assist with consumer rights violations.
Regulates all mobile money operators in Ghana. Report unresolved MoMo payment disputes to the Bank of Ghana Consumer Protection Unit.