📱 Social media escalation
All accounts →Public posts with your order reference + screenshot get faster responses than in-app tickets. Tag multiple accounts at once for best results.
Part A: Escalation Ladder
Executives who respond to reputational and regulatory pressure
No executive data yet for Nigeria. Be the first to contribute.
Part B: Financial Dispute Routes
Payment processors and how to dispute charges directly
Uber Eats Nigeria processes card payments via Paystack or Flutterwave. Contact your bank (GTBank, Access, Zenith, etc.) to initiate a chargeback dispute.
Part C: Regulatory Authorities
Official bodies that can investigate, fine, and compel refunds
File a formal complaint at fccpc.gov.ng. FCCPC has jurisdiction over digital platforms operating in Nigeria.
Regulates all payment processors. Report unresolved payment disputes via the CBN Consumer Protection helpline: 07002255226.