📱 Social media escalation
All accounts →Public posts with your order reference + screenshot get faster responses than in-app tickets. Tag multiple accounts at once for best results.
Part A: Escalation Ladder
Executives who respond to reputational and regulatory pressure
No executive data yet for Poland. Be the first to contribute.
Part B: Financial Dispute Routes
Payment processors and how to dispute charges directly
Uber Eats Poland uses BLIK (Poland's instant mobile payment) and card payments. BLIK disputes: contact your bank. Card disputes via Visa/Mastercard chargeback through your bank (PKO, Pekao, mBank).
Part C: Regulatory Authorities
Official bodies that can investigate, fine, and compel refunds
Poland's Office of Competition and Consumer Protection. File complaints at uokik.gov.pl. UOKiK has strong enforcement powers and has fined digital platforms.
Free arbitration at Trade Inspection offices. File at wiih.gov.pl for your region.